What are Shared Services? “Shared services” is a business model for delivery of common back office administrative services, e.g., human resources (HR), financial management (FM), purchasing, etc., and common mission-support services, e.g., geospatial services, in which customer organizations receive services from experienced third party providers with high capacity platforms who can serve multiple customers more costeffectively than individual customers can serve themselves. LEARN MORE>

How Shared Services enable workforce and IT modernization objectives. In addition to providing enormous direct benefits of improved service and lower cost, shared services are a force multiplier of indirect benefits towards many other government reform and modernization objectives. LEARN MORE>

Why is legislation necessary? Shared services implementation has been underway in the Federal Government for decades with support from Presidential Administrations of both parties. Progress has been excruciatingly slow and discontinuous across administrations. LEARN MORE>

What are Shared Services?
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QSMOs and the Trail to Mission Success
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