Federal Shared Services: Leveraging a Best Practice to Improve Government

February 2024

The Shared Services Leadership Coalition and the Trachtenberg School of Public Policy and Public Administration of The George Washington University are pleased to announce an expanded version of last year’s successful pilot training program. 

This year’s program will offer a BASIC track teaching the fundamentals of how shared services work and how they are being implemented in the Federal environment; and an ADVANCED track for more experienced leaders wishing to learn more about how shared services are evolving in industry and how they can be leveraged more fully to drive modernization in government.  The courses will be taught by GW professors and leaders from industry and government who are experts in these areas.

Participants who complete the program will receive CPE credits from the Trachtenberg School, recently recognized as the #8 ranked public management and leadership program in the nation by US News and World Report.

Register now at the link below.

Advanced Track (Twelve 50-minute modules in three sessions) Virtual

Tuesday, February 20th | 8:00 am to 12:00 pm
Thursday, February 22nd | 8:00 am to 12:00 pm
Wednesday, February 28th | 8:00 am to 12:00 pm

$599/Industry Link to Register


  • Next Level Customer Experience and Value Proposition
  • Next Level Enabling Activities (Budget, FM, Acquisition)
  • Funding Challenges and the Art of the Winning Business Case
  • Seizing Opportunities and Overcoming Challenges
  • Leading Transformational Change: Becoming a Shared Services Evangelist
  • Continuous Innovation and Evolution of Shared Services in Industry
  • Charting a Course to the Future of Government Shared Services
  • Critical Issues and Opportunities in FM Shared Services
  • Critical Issues and Opportunities in HR Shared Services
  • Critical Issues and Opportunities in Cyber Security Shared Services
  • Critical Issues and Opportunities in Grants Shared Services
  • Pulling It All Together and Making It Real


Dr. F. Stevens (Steve) Redburn
Dr. Costis Toregas
Andrea Sampanis
Steve Nulter
Yasmeen Burns
Jim Williams
Tiffani Herendeen
Mary Sprague
Lisa Zellers
David Peters
Rowan Miranda
Joshua Shapiro
Jd Walter
Matthew T. Cornelius
Raed (Rod) Masoud
Topher Marshall
Troy Edgar
Jamie M. Krauk
Thomas Mulhern
Rachel Mcllvaine
Jeffrey Schramek
Quan Boatman
Jennifer Melchior
Vince Micone (invited)
James Sheire
Iman Aquil
Hilton Robinson
Sylviane Haldiman
Jeff Pollack
James (Jim) Sheire
Tashona Beale

Other instructors to be announced soon!

For more information, please contact: Info@SharedServicesNow.org