Programs & Support

2026 Forum Series

Now entering its eighth year, SSLC’s Forum series, presented in collaboration with the National Academy of Public Administration (NAPA) and the Senior Executives Association (SEA), is off to an exciting start in 2026.

Shared Services Forum for Agency Implementation Leaders is a monthly workshop in which government executives who are leading shared services initiatives in their agencies bring their toughest challenges to the table for real-time collaborative problem-solving with their counterparts in other agencies.

FORUM FOR AGENCY IMPLEMENTATION LEADERS

Our Working Forward Forum explores how emerging technologies and telework are transforming the nature of work and how government policies and cultures need to change to continue to leverage workplace innovations in the future post-COVID-19 environment, with a focus on HR modernization.

WORKING FORWARD FORUM

Forums are open to all interested government executives and industry shared services solution providers. For more information about participating, please contact us at: Info@SharedServicesNow.org


Educational Programs

How we advance understanding and acceptance of shared services in government.

Technical Assistance

How we leverage our members’ expertise to help government leaders succeed.

Professional Development

How we create and sustain a robust government-industry practitioner community.

Advocacy Activities

How we advocate for our interests in faster, more business-like implementation.

Download NAPA’s Podcast

Where policy meets practice, public administrators who make government work, and work for all.

About the Shared Services Leadership Coalition

Who We Are and What We Stand For  

The Shared Services Leadership Coalition (SSLC) is a non partisan, non profit organization committed to accelerating the federal government’s efficiency and effectiveness through the consolidation of common services and functions through the adoption of shared services business models.

SSLC envisions a modern, competitive, and outcomes focused shared services ecosystem where government and industry work together to deliver high performing, continuously modernized services that strengthen government mission delivery.

Core Mission

SSLC works to advance a federal environment where shared services are the default model for delivering mission-support and mission-delivery functions that are common across agencies. SSLC promotes policies, governance structures, and marketplace conditions that enable shared services to deliver measurable improvements in performance, cost, and customer experience.

Guiding Principles

SSLC works to advance a federal environment where shared services are the default model for delivering mission-support and mission-delivery functions that are common across agencies. SSLC promotes policies, governance structures, and marketplace conditions that enable shared services to deliver measurable improvements in performance, cost, and customer experience.

  1. The default delivery model for common functions used by multiple agencies. 
  2. Defined using clear, accurate facts about current capabilities and intended outcomes, and designed to consistent government-defined performance and data standards, regulations, policies and best practices.
  3. Managed to achieve and track efficiency gains, improved effectiveness and enhanced customer experience. 
  4. Inclusive of a competitive marketplace open to both government and industry service providers.
  5. Driven by a transformation vision and roadmap to realize full operational capability, defined policy and investment strategies, and strong support from Congress and the Executive Branch.
  6. Incentivized to leverage industry solutions consistent with government “commercial first” policies to enable continuous modernization and industry-leading performance levels.   

Shared Services Benefits:

  1. 25% to 40% savings over current state when fully operational.
  2. More efficient and secure use of resources. Dramatically reduced duplication.
  3. Improved services to taxpayers and federal employees. Standardized policy, process, and data.
  4. Better decision-making enabled by enhanced government-wide data and analytics.
  5. Repurposing of savings for under-resourced mission needs and/or deficit/debt reduction.

We achieve our core mission by:

  • Bringing together government and industry leaders to engage in dialog and develop innovative solutions for consideration.
  • Working with Congress and the Administration to define and propose innovative policies and solutions to improve government efficiency and effectiveness.
  • Conducting data-driven research that provides critical performance and outcome benchmarks for government shared services.
  • Bringing together government and industry leaders to engage in dialog and develop innovative solutions for consideration.

Our proposed legislation, the Common Services Consolidation Act, includes:

  1. Mandatory use of a consolidated model.
  2. Implementation of a strong governance approach.
  3. Design of effective operating and business models.
  4. Successful transformation to more efficient and effective ways of serving the American people and federal employees.

Leadership

SSLC is a member-driven organization led by a Management Team and a Board of Directors comprised of industry leaders from member companies and “at-large” members representing the public interest.

Board of Directors

John Marshall

Founder and CEO,
Shared Services Leadership Coalition
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Steve Goodrich

Chair of the Board, Shared Services Leadership Coalition
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Gretchen McCracken

Vice Chair of the Board, Shared Services Leadership Coalition
CEO and Managing Partner, Golden Key Group
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Matthew T. Cornelius

Secretary, Shared Services Leadership Coalition
Managing Director-Federal Industry, Workday
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Joe DeFee

Treasurer, Shared Services Leadership Coalition
HCM Strategy Lead,
CACI
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Parker Hine

Senior Manager, US Strategic Pursuits, Amazon Web Services
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Kerry Canfield

Vice President, Federal Emerging Technologies Practice,
CGI
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Hans Jaeger

Chief Executive Officer,
YRCI
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Tamara F. Greenspan

Senior Vice President – Government, Defense and Intelligence, Oracle
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Mike Chon

VP & Partner, US Federal Talent Transformation & Consulting, IBM
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Ayesha Rahman

Senior Vice President,
Savantage Solutions
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Rob Burton

Partner,
Crowell & Moring LLP
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Marques Tibbs-Brewer

Vice President,
Head Public Services, Product Marketing, Intelligent Spend and Business Network, SAP
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Kathryn Kienast

Executive Vice President,
Client Success, Allocore
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Melissa Wojciak

Vice President of Government Relations,
Monster Worldwide, Inc.
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Josh Bailes

Senior Vice President – Growth & Strategy,
Groundswell
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Tim Enright

Federal Business Operations Leader,
ServiceNow
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Mark Vineyard

Partner,
EY Advisory Services
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Patrick Bennett

Group Vice President, Public Sector
UKG
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Jeffery Mounts

Vice President for Payroll and Financial Systems, Technology and Engineering Business Unit
SOS International (SOSi)
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Lou Heinzer

Partner,
KPMG
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Advisory Board

Jim Williams

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Dave McClure, Ph. D.

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James Manzelmann

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Tim Rund

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Dave Mader

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Emily W. Murphy

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Mark Forman

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Glenn Davidson

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Suzette Kent

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Robert Shea

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Margaret Weichert

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Coalition Members

SSLC invites members to participate in the four categories below. For information about how to become a member, please click here.

Super Sponsors

GKG Golden Key Group AWS

Executive Sponsors

YRCI CACI Savantage IBM WDAY IBM sap Allocor Groundswell MONSTER KPMG servicenow servicenow CGI UKG sosi

Sponsors

ASCELLA DELOITTE PAPERLESS POST BMA Business Management Associates EMentum ViaTrie encounter macro solutions macro solutions Human Touch

Non-Profit Members

COALITION PSC NAPA SEA CCAGW

Contact

The Shared Services Leadership Coalition would like to hear from you. Please feel free to send us your comments and suggestions. We’ll respond as soon as possible. Thanks for your interest in the Shared Services Leadership Coalition.