Seminars, Forums and Events

Upcoming Events


2024

Now in its sixth year, SSLC’s Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA, will continue to meet virtually at 10:00 am on the second Thursday of each month on the following dates in 2024: 

January 11 July 11
February 8 August 8
March 14 September 12
April 11 October 10
May 9 November 14
June 13 December 12

Now in its fourth year, SSLC’s Working Forward Forum, also co-sponsored with NAPA and SEA, will meet virtually at 11:00 am on the third Thursday of each month on the following dates:

January 18 July 18
February 15 August 15
March 21 September 19
April 18 October 17
May 16 November 21
June 20 December 19

Shared Services & Outsourcing Week (SSOW) conference in Houston, Texas

The Shared Services and Outsourcing Week (SSOW) conference stands as the largest of its kind globally, where leaders in shared services, global business services, outsourcing, and intelligent automation converge as a unified community. SSOW meticulously focuses on forefront trends and advancements in shared services, encompassing automation, digitization, process excellence, and the evolving nature of work. The program is enriched with thought-provoking headliners, engaging discussion groups, immersive workshops, captivating off-site experiences, and a groundbreaking Innovation Hub showcasing the latest technologies. When you’re ready to register use code SSOW24SSLC to receive 20% off the Gold or Platinum End-User Passes. To learn more and register visit, https://tinyurl.com/crbnjcyc.

September 16 – 19, 2024

LEARN MORE

For more information about SSLC’s Forum series, please contact Info@SharedServicesNow.org.

Recent Events

Working Forward Forum

Working Forward Forum

September 21, 2023

Video

Working Forward Forum

July 20, 2023

Video

Working Forward Forum

June 15, 2023

Agenda

Working Forward Forum

February 17, 2022

Storyboard

Working Forward Forum

January 20, 2022

Storyboard

Shared Services Forum for Agency Implementation Leaders

Shared Services Forum for Agency Implementation Leaders

August 8, 2024

Agenda Presentation

Shared Services Forum for Agency Implementation Leaders

September 14, 2023

Agenda Retrospective

Shared Services Forum for Agency Implementation Leaders

March 9, 2023

Agenda Presentation

Event Archive

2022 Session Storyboards →

2021

December 16, 2021
Working Forward Forum
Storyboard

December 9, 2021
Shared Services Forum for Agency Implementation Leaders
Agenda 
Presentation 1 
Presentation 2 
Storyboard

November 18, 2021
Shared Services Forum for Agency Implementation Leaders
Agenda 
Presentation 1 
Presentation 2 
Storyboard

October 21, 2021
Working Forward Forum
Video Clip 
Storyboard

October 14, 2021
Shared Services Forum for Agency Implementation Leaders
Agenda 
Presentation 1 
Presentation 2 
Presentation 3 
Presentation 4

September 23, 2021
Agency Initiatives to Improve Federal Hiring Process
Agenda 
Storyboard 1 
Video Clip 1

September 9, 2021
Shared Services Forum for Agency Implementation Leaders
Agenda 
Presentation 1 
Presentation 2

August 19, 2021
Challenges in Recruiting and Retaining Talent from “Generation Z”
Agenda 
Storyboard 1 
Video Clip 1

August 12, 2021
Shared Services Forum for Agency Implementation Leaders
Agenda 
Presentation 1 
Presentation 2 
Storyboard 1 
Video Clip 1

July 8, 2021
Shared Services Forum for Agency Implementation Leaders
Agenda 
Presentation 1 
Presentation 2 
Presentation 3

June 17, 2021
How New Technologies Are Transforming Work, the Workplace and the Workforce in Selected Industries
Agenda 
Presentation 1 
Presentation 2 
Presentation 3 
Storyboard 1 
Video Clip 1

June 10, 2021
Shared Services Forum for Agency Implementation Leaders
Agenda 
Presentation 1 
Presentation 2 
Presentation 3 
Storyboard 1 
Storyboard 2 
Storyboard 3 
Video Clip 1 
Video Clip 2 
Video Clip 3

May 20, 2021
Workplace 2025
Agenda 
Presentation 1 
Presentation 2 
Presentation 3 
Presentation 4

May 13, 2021
Shared Services Forum for Agency Implementation Leaders
Agenda 
Presentation 1 
Presentation 2 
Presentation 3 
Storyboard 1 
Storyboard 2 
Storyboard 3 
Video Clip 1 
Video Clip 2 
Video Clip 3

April 8, 2021
Shared Services Forum for Agency Implementation Leaders
Agenda 
Presentation 1 
Presentation 2 
Storyboard 1 
Storyboard 2 
Video Clip 1 
Video Clip 2

March 25, 2021
OPM’s “Future of Work” Initiatives, Performance Management, and Identifying Gaps
Agenda 
Presentation 1 
Storyboard 1 
Video Clip 1

March 11, 2021
Shared Services Forum for Agency Implementation Leaders
Agenda 
Presentation 1 
Presentation 2 
Presentation 3 
Presentation 4 
Presentation 5 
Presentation 6 
Storyboard 1 
Storyboard 2 
Storyboard 3 
Video Clip 1 
Video Clip 2 
Video Clip 3

February 25, 2021
How Industry is Managing the Transition to Post-COVID New Normal
Agenda 
Presentation 1 
Presentation 2 
Presentation 3 
Presentation 4 
Storyboard 1 
Storyboard 2 
Video Clip 1 
Video Clip 2

February 11, 2021
Shared Services Forum for Agency Implementation Leaders
Agenda 
Presentation 1 
Presentation 2 
Presentation 3 
Storyboard 1 
Storyboard 2 
Storyboard 3 
Video Clip 1 
Video Clip 2
Video Clip 3

January 14, 2021
Shared Services Forum for Agency Implementation Leaders
Agenda
Presentation 1
Presentation 2
Storyboard 1
Storyboard 2
Video Clip 1
Video Clip 2

2020

December 10, 2020: Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA

December 1, 2020: Future Human Capital Management Forum, co-sponsored with NAPA and SEA
Presentation

November 12, 2020: Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA
Agenda
Presentation 1
Presentation 2 
Presentation 3

November 3, 2020: Future Human Capital Management Forum, co-sponsored with NAPA and SEA
Presentation
Storyboard

October 21, 2020: Reinventing Post-Pandemic, a virtual breakfast seminar, co-sponsored with SEA and presented by CGI
Presentation

October 8, 2020: Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA
Agenda
Presentation 1
Presentation 2 
Presentation 3

October 6, 2020: Future Human Capital Management Forum, co-sponsored with NAPA and SEA
Agenda
Presentation
Storyboard 1 
Storyboard 2

September 16-17, 5th Annual Shared Services Summit, co-sponsored with ACT-IAC.  
Note:  Summit artifacts available to attendees via the conference virtual platform for 365 days. Use your individual link to access.

September 10, 2020:  Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA
Agenda
Presentation 1
Storyboard 1
Storyboard 2
Storyboard 3

September 1, 2020: Future Human Capital Management Forum, co-sponsored with NAPA and SEA
Presentation 1
Presentation 2

August 18, 2020: Future Human Capital Management Forum, co-sponsored with NAPA and SEA
Agenda
Presentation
Storyboard 1
Storyboard 2

August 13, 2020:  Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA
Agenda
Presentation 1
Presentation 2
Storyboard 1
Storyboard 2

August 4, 2020: Future Human Capital Management Forum, co-sponsored with NAPA and SEA
Agenda
Presentation
Storyboard

July 21, 2020: Future Human Capital Management Forum, co-sponsored with NAPA and SEA
Storyboard

July 9, 2020:  Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA
Agenda
Presentation 1
Presentation 2
Storyboard 1
Storyboard 2
Storyboard 3

July 7, 2020: Future Human Capital Management Forum, co-sponsored with NAPA and SEA
Agenda
Presentation
Storyboard

June 16, 2020: Future Human Capital Management Forum, co-sponsored with NAPA and SEA
Storyboard 1
Storyboard 2
Presentation

June 11, 2020:  Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA
Agenda
Presentation 1
Presentation 2
Presentation 3 
Storyboard

June 2, 2020: Future Human Capital Management Forum, co-sponsored with NAPA and SEA
Agenda
Storyboard

May 19, 2020: Future Human Capital Management Forum, co-sponsored with NAPA and SEA
Agenda
Storyboard

May 14, 2020:  Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA
Agenda
Presentation 1
Presentation 2
Storyboard

May 5, 2020: Future Human Capital Management Forum, co-sponsored with NAPA and SEA
Agenda
Storyboard

April 9, 2020: Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA, at NAPA offices, Washington, DC 
Agenda
Presentation 1
Presentation 2
Storyboard
Time Lapse Storyboard

March 12, 2020: Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA, at NAPA offices, Washington, DC 
Agenda
Presentation 1
Presentation 2
Storyboard

February 20, 2020: Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA, at NAPA offices, Washington, DC 
Agenda
Presentation 1
Presentation 2
Storyboard

January 16,  2020: Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA, at NAPA offices, Washington, DC 
Agenda
Presentation 1
Presentation 2
Storyboard

2019

December 12, 2019: Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA, at NAPA offices, Washington, DC
Agenda
Presentation
Storyboard

December 10, 2019: SSLC Annual All-Members Meeting and 2020 Vision Strategy Session, CGI Innovation Center, Ballston
Storyboard 1
Storyboard 2
Storyboard 3

December 3, 2019:  HR QSMO Forum, co-sponsored with NAPA and SEA, at NAPA offices, Washington, DC
Storyboard

November 21, 2019: Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA, at NAPA offices, Washington, DC 
Agenda
Presentation
Storyboard

November 14, 2019:  Shared Service Summit, co-sponsored with AGA and ACT-IAC, Walter E. Washington Convention Center, Washington, DC 
Storyboard 1
Storyboard 2
Storyboard 3
Storyboard 4

October 28, 2019: Leadership Luncheon with guest Earl Pinto, Deputy Associate Administrator, Office of Shared Solutions and Performance Improvement, GSA, at IBM Center for the Business of Government, Washington, DC.   

October 10, 2019: Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA, at NAPA offices, Washington, DC 
Agenda
Presentation 1
Presentation 2
Storyboard

September 12, 2019: Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA, at NAPA offices, Washington, DC
Agenda
Presentation 1
Presentation 2
Storyboard

August 15, 2019: Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA, at NAPA offices, Washington, DC
Agenda
Presentation 1
Presentation 2
Storyboard

July 17, 2019:  OMB’s Strategy for Centralized Mission Support: Impacts of the QSMO Model, co-sponsored with NAPA, SEA and The Partnership for Public Service, and presented by Deloitte, American Institute of Architects, Washington, DC.
Presentations

July 11, 2019:  Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA, at NAPA offices, Washington, DC
Agenda
Presentation
Storyboard

June 26, 2019: SSLC Membership Luncheon with Guests Dave Lebryk, Fiscal Assistant Secretary of the Treasury and Amy Edwards, Deputy Assistant Secretary, IBM Center for Cognitive Government, 600 14th  Street, NW, Washington, DC. 

June 19, 2019: Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA, at NAPA offices, Washington, DC 
Agenda
Storyboard

May 29-30, 2019: Process Automation in Government, Washington, DC.
Learn more

May 8, 2019: Shared Services Forum for Agency Implementation Leaders, co-sponsored with NAPA and SEA, at NAPA offices, Washington, DC 
Storyboard

March 18, 2019:  Breakfast Seminar: The Future of Work, co-sponsored with NAPA and SEA and presented by Deloitte, American Institute sof Architects, Washington, DC.   
Presentation

2018

November 1, 2018:  2018 Shared Services Summit, co-sponsored with AGA and ACT-IAC, Washington Convention Center.

2018 Breakfast Seminar Series, co-sponsored with SEA and NAPA

August 9, 2018:  How Emerging Technologies are Shaping Work, the Workforce, and the Federal Workplace
Storyboard
Seminar summary

July 19, 2018: Acquisition Challenges in Federal Shared Services 
Presentation
Storyboard
Seminar summary

June 22, 2018:  Enabling Technologies for Innovation in HR Service Delivery
Presentation
Storyboard
Seminar summary

May 24, 2018:  Fiscal Accountability in Financial Management and Shared Services
Presentation
Storyboard
Seminar summary

May 5, 2018: Shared Services: How a Strong Governance Process Works for Providers and Customers
Presentation
Storyboard
Seminar summary

April 5, 2018: Shared Services: Busting the Myths Surrounding a Powerful Tool for Agency Reform
Presentation
Storyboard
Seminar summary

2016

May 20, 2016: Presentation deck from SSLC Breakfast Series Event, “What’s New and Next in Grants Shared Services,” hosted by Accenture
Download »

April 22, 2016: Stream of SSLC Breakfast Series Event, “The Future of Federal Shared Services and How to Create an Exceptional Customer Experience,” hosted by Deloitte at The Newseum
Watch »