SSLC’s latest collaboration with the National Academy of Public Administration and the Senior Executives Association is off to an exciting start. Our “Shared Services Forum for Agency Implementation Leaders” is a monthly workshop in which government executives who are leading shared services initiatives in their agencies bring their toughest challenges to the table for real-time collaborative problem-solving with their counterparts in other agencies and SSLC, NAPA and SEA leaders. The “pre-designated” Quality Service Management Office (QSMO) leaders representing Financial Management, Human Resources, Grants and Cyber Security are also participating in the Forum. Over 50 government executives representing over 20 agencies are participating, and the agencies who have presented their challenges as cases studies have all received high value, practical feedback and are experiencing encouraging early results. The sponsors believe the Forum represents a breakthrough in effective problem-solving that can become a model for other modernization efforts.
SSLC, NAPA and SEA are planning to offer additional Forums to assist the QSMOs in conducting market research to identify customer needs and market capabilities to serve the emerging shared services marketplace during the current year.
Forums are open to all interested government executives and industry shared services solution providers. Dates of upcoming Forums are posted here: Upcoming Events. For more information about participating, please contact us at: Info@SharedServicesNow.org